TSS Outpost — Return and Refund Policy

30-Day Return Policy

TSS Outpost accepts returns of eligible products within 30 calendar days of delivery, including defective and non-defective merchandise.

To qualify for a return, the item must be in new condition, with any original packaging and accessories where applicable. Proof of purchase is required.

To initiate a return, contact contact@tssoutpost.com with your order number and reason for the return.

Free Return Shipping

TSS Outpost provides free return shipping for approved returns within the United States. We will provide return instructions and a prepaid shipping label when a physical return is required.

Do not send merchandise to the original manufacturer's address or the address printed on the package without first receiving return instructions from TSS Outpost.

Size Exchanges

Customers may request a different size within 30 days of delivery.

If the original product is returned in eligible condition, its purchase price will be credited toward the replacement:

• If the replacement costs more, the customer pays the difference.

• If the replacement costs less, TSS Outpost refunds the difference.

• If both products cost the same, no additional product charge applies.

Customers are responsible for shipping charges for the replacement item when the original size was ordered incorrectly.

Customers who choose to keep their original item may purchase the replacement at its full current price, plus applicable shipping and taxes.

Damaged, Defective, or Incorrectly Fulfilled Orders

Please inspect your order upon delivery. If an item is damaged, defective, or different from what you ordered, contact us promptly with your order number and photographs of the issue.

For verified production or fulfillment errors, TSS Outpost will arrange an appropriate replacement or refund at no additional cost to the customer.

We may resolve these claims without requiring the original merchandise to be returned.

Refunds

Once your return is received and inspected, or your claim is otherwise approved, we will notify you of the refund decision.

Approved refunds will be processed to the original payment method within 15 calendar days. Your financial institution may require additional time to post the credit.

No restocking fees apply.

Cancellations

Because many products are manufactured on demand, cancellation requests must be submitted as soon as possible. Orders that have entered production or shipped may no longer be eligible for cancellation, but eligible merchandise remains subject to this return policy.

Purchases Through Other Retailers

This policy applies to eligible purchases completed through TSSOutpost.com. Purchases completed directly through Amazon or another third-party marketplace are subject to that retailer's applicable return and refund procedures.

Contact Us

TSS Outpost
Email: contact@tssoutpost.com
Website: https://tssoutpost.com

Contact us before returning merchandise so we can provide the appropriate instructions.